Thank you for choosing www.organetx.com! We are committed to providing efficient and reliable shipping services to ensure that your organic cotton net bags can be delivered to you safely and quickly. Please read our shipping terms before shopping to make sure you understand our shipping policies, times and related costs.

  1. Shipping Area
    We currently only provide shipping services within the United States. If you purchase in an international area, we will do our best to provide shipping services and provide specific shipping costs and delivery times based on different destinations.
  2. Shipping Methods and Costs
    Depending on the shipping method and delivery address you choose, the shipping costs will vary. Here are the shipping options we offer:
    Standard Shipping: Usually delivered within 7 business days. The cost depends on your order amount and delivery location.
    Expedited Shipping: Usually delivered within 3 business days, suitable for orders that require fast delivery. The cost is higher and the specific cost will be displayed at checkout.
    International Shipping: Shipping time depends on the destination, usually 14 business days.
    Please note that international orders may be delayed due to customs clearance.
    Shipping costs will be displayed on the checkout page and clearly indicated before payment.
  3. Logistics and Transportation Partners
    We work with a number of professional logistics companies to ensure that your goods can be delivered smoothly. Our logistics partners include:
    FedEx
    UPS
    USPS
    DHL
    Depending on the delivery method you choose, the goods will be delivered by the corresponding logistics company. You will receive an email with a tracking number after the order is shipped, and you can use the tracking number to check the real-time shipping status of the package on the logistics company’s official website.
  4. Import and Export Standards and Tariffs
    Orders within the United States: All domestic orders meet the domestic shipping standards of the United States and will not involve additional tariffs or import taxes.
    International Orders:
    For international orders, shipping may be affected by the customs regulations and import and export standards of the destination country. Customers should understand the customs, import taxes and other possible fees of the destination country when placing an order.
    We recommend that you consult the customs policy of the destination country before placing an order to avoid unnecessary delays and additional costs. All costs related to tariffs and import taxes will be borne by the customer, and we cannot control or estimate these costs.
  5. Shipping Issues and Damage
    Shipping Delays: Although we work with reliable logistics companies, shipping delays sometimes still occur. If your order is delayed, you can use the tracking number to check the details, or contact our customer service team for help.
    Item Damage: If the item is damaged during transportation, please contact our customer service team within 24 hours of receiving the item. We will ask you to provide photos of the damaged item and arrange a return or exchange for you.
    Loss of Package: In rare cases, the package may be lost or not delivered on time. If you find that the package is lost, please contact us as soon as possible. We will help you contact the logistics company and conduct necessary investigations.
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